Kemal El Moujahid – Messenger Platform

Messenger Platform

So what exactly is a bot?

Editor’s Note: Kemal El Moujahid is the Product Manager for Messenger Platform and M at Facebook. A version of this article also appeared in TechCrunch on March 29, 2017. As we see the ecosystem continue to develop, bots are increasingly showcasing a wide variety of features from chat to menus, to buttons and visual interfaces. Some bots now […]

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Why Businesses Should Care About Messaging

“Which bots are working?” “Should we invest in a bot?” “Are bots going to kill apps?” To answer these questions, it’s important to understand the magnitude of the consumer shift currently taking place: The entire world is messaging. According to Flurry Analytics, time spent on social media and messaging increased a staggering 400% last year. […]

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